Terms & Conditions and Privacy Policy

Valhalla Art Studio, Hyderabad 500084 Last updated: 3 October 2026

On this page: Part A: Terms & Conditions | Part B: Privacy Policy & Notice

Part A: Terms & Conditions

1. Acceptance of Terms

Welcome to Valhalla Art Studio ("we", "us", "our", the "Studio"). These Terms govern your use of our website and your booking of tattoo, consultation or related services with us. By using our website, booking an appointment or receiving services from us, you agree to these Terms. If you do not agree, please do not use our website or services.

Our handling of your personal data is explained in our Privacy Policy & Notice in Part B below, which forms part of these Terms.

2. Appointments

Appointments are booked through our website or by contacting us directly. They are subject to availability and our confirmation. A deposit may be required to secure your appointment, as set out in Section 4.

3. Payments

Full payment is due at your appointment unless agreed otherwise in writing. We accept cash, debit/credit cards and online payments. Prices may change for future bookings, but the price confirmed when you book applies to that appointment.

4. Deposits, Cancellations & Rescheduling

A deposit may be required to confirm certain appointments. Deposits count toward the final cost of your session.

24 hours' notice or more: you may cancel or reschedule at no charge. Your deposit is carried forward to your rescheduled appointment, or refunded to your original payment method within 7 working days if you ask for a refund instead.
Less than 24 hours' notice, or a no-show: your deposit is non-refundable.
Repeated no-shows or late cancellations: we may charge a fee of up to the full amount of the scheduled service.

5. Refunds

Your appointment reserves time and, often, custom artwork prepared for you. Refunds are therefore limited to:

Studio cancellation: if we cancel or cannot provide your appointment (for example, artist unavailability), you will receive a full refund of any deposit or payment, or the option to reschedule at no extra cost. The choice is yours.
Client cancellation with 24 hours' notice or more: as described in Section 4.
Late cancellation or no-show: deposits and amounts already charged are non-refundable, except where the law requires otherwise.

We do not offer exchanges or refunds for completed tattoo work. Healing and results vary between individuals; see Section 8.

6. Age Requirement & ID Verification

You must be 18 or older to receive tattoo services. We check valid government-issued photo ID before any tattoo procedure, and we may refuse service to anyone who cannot provide it or who we reasonably believe is under 18. How we handle your ID is explained in the Privacy Policy & Notice.

7. Right to Refuse Service

For everyone's safety, we may refuse or postpone service to anyone who:

appears to be under the influence of alcohol or drugs;
cannot provide valid ID or give informed consent;
has a skin condition, infection or other health issue in the area to be tattooed that our artists reasonably believe makes the procedure unsafe;
is pregnant or breastfeeding (as a standard safety precaution); or
behaves in a way that our team reasonably believes puts themselves, our team or other clients at risk.

Refusal under this section does not entitle you to a refund of a deposit already forfeited under Section 4 or 5.

8. Tattoo Consent, Risks & Aftercare

Before any tattoo, you must complete our Tattoo Consent Form and Tattoo Questionnaire, which form part of these Terms. You agree to complete them accurately and honestly, including any relevant medical conditions, allergies or medications.

You understand and accept that:

tattoos are permanent and generally cannot be fully removed;
healing, color retention and fading vary with skin type, aftercare, sun exposure and other factors outside our control;
the healed result may differ somewhat from reference images, stencils or digital previews; and
you are responsible for following the aftercare instructions we give you, and not doing so may affect healing and results.

9. Health and Safety

We maintain strict hygiene and sanitation standards and use single-use, disposable equipment where applicable. Tell us before your session begins about any medical condition, allergy or medication that may affect your safety.

10. Photos & Portfolio Use

We will photograph or film your tattoo for our portfolio, website or social media (including the Gallery page and Instagram) only if you tick the photo consent box on the Tattoo Consent Form. Consent is optional, and you will receive the same service whether or not you give it. You can withdraw consent at any time by contacting us (see the Privacy Policy & Notice); we will remove the content from our channels within a reasonable time, although copies already shared by others may be outside our control.

We will not publish photos that identify you personally, such as your face, without your separate, specific consent.

11. Copyright

Website content, including text, images, logos and designs, belongs to Valhalla Art Studio and may not be reproduced without our written permission. Custom designs created for you remain our intellectual property as artwork. Your license is to wear the tattoo, not to reproduce, sell or license the artwork for other commercial use without our permission.

12. Disclaimer & Limitation of Liability

We provide services with reasonable skill and care, but tattooing carries inherent risks (including allergic reaction, infection and variation in healing) that cannot be fully eliminated. To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of our services or website. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, or limits your rights under consumer protection law.

13. Your Responsibility for Accurate Information

You agree to compensate us for reasonable losses we suffer because you knowingly gave false or incomplete health information or knowingly breached these Terms. This does not apply to anything that is our fault.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Disputes are subject to the courts at Hyderabad, Telangana. Nothing here limits any consumer right you have under Indian law that cannot be excluded by agreement.

15. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date shows the latest revision. For material changes, we will tell you through the website or by contacting you where we reasonably can. Continued use of our services after changes are posted means you accept the revised Terms.

16. Contact

Valhalla Art Studio, Hyderabad 500084 Email: valhallabodyart@gmail.com

Part B: Privacy Policy & Notice

This notice explains what personal data we collect, why, and what rights you have under India's Digital Personal Data Protection Act, 2023 and the Rules made under it. In this notice, "you" are the Data Principal (the person the data is about) and Valhalla Art Studio is the Data Fiduciary (the party that decides why and how the data is used).

If you would like this notice in Telugu, ask us at the contact details in Part B, Section 10.

1. What we collect and why

We collect only what we need for each purpose below. You can choose not to give optional data without affecting your tattoo service.

Purpose Data Required?

Booking and contacting you about your appointment Name, phone number, email Required

Taking payments and deposits Payment details (processed by our payment provider; we do not store full card numbers), payment records Required

Checking you are 18 or older Government photo ID, checked in person Required for tattoo services

Keeping you safe during the procedure Answers on the Tattoo Questionnaire and Consent Form: medical conditions, allergies, medications, skin conditions Required for tattoo services

Showing our work (Gallery, website, Instagram) Photos or video of your tattoo Optional, only if you tick the photo consent box

Sending studio news and offers Email or phone number Optional, only if you opt in

Running and improving the website Browser type, device type, IP address, pages visited, via cookies Essential cookies always; analytics and marketing cookies only if you accept them

We use your data only for the purposes you agreed to, or for legal obligations.

2. Your consent

We process your data on the basis of your consent, given by a clear action such as ticking a box or submitting a form after seeing this notice. Consent is never bundled: optional purposes (photos, marketing, non-essential cookies) are separate, and refusing them does not change the service you get.

You can withdraw consent at any time, as easily as you gave it, by messaging or emailing us (Part B, Section 10). Withdrawal does not affect what we did lawfully before, and we may need to keep certain records the law requires (see Part B, Section 4). If you withdraw consent for photos, we will stop using them and remove them from our channels within a reasonable time.

3. Who we share data with

We do not sell your data. We share it only with:

Service providers who process it for us, such as our website platform (Wix), payment providers, email and messaging tools (Gmail, WhatsApp) and booking tools. We use them under terms that require them to protect your data and use it only for our purposes. Some may store data on servers outside India. We transfer data abroad only as permitted by Indian law.
Authorities, where the law requires us to or to protect rights, safety or property.

4. How long we keep it

Data Kept for Booking and contact details Up to 12 months after your last appointment or contact, unless you ask us to delete earlier

Consent form and health questionnaire 3 years after your last tattoo session, in case of a health or liability question, then deleted

ID We check it in person and note only that your age was verified. We do not keep a copy of your ID.

Payment and accounting records For the period tax and accounting law requires

Photos shown with your consent Until you withdraw consent or ask us to remove them

Marketing contact details Until you unsubscribe or withdraw consent

Website analytics data Up to 26 months

When a retention period ends, or you validly ask for erasure, we delete or anonymize the data, unless the law requires us to keep it.

5. Your rights

You have the right to:

Access a summary of the personal data we hold about you, the processing we do, and who we have shared it with.
Correct, complete or update your data.
Erase your data when it is no longer needed for the purpose or you withdraw consent, unless we must keep it by law.
Withdraw consent at any time (Part B, Section 2).
Grievance redressal: to have a complaint about our handling of your data addressed.
Nominate another person to exercise these rights for you if you die or become unable to do so.

To use a right, contact us as shown in Part B, Section 10. We may need to confirm your identity first.

6. Grievances and complaints

Write to our contact in Part B, Section 10. We will acknowledge your message within 7 days and aim to resolve it within 30 days, and in any case within the period the law prescribes.

If you are not satisfied with our response, you may complain to the Data Protection Board of India. Please contact us first, since the law expects you to use our grievance process before approaching the Board.

7. Children

Tattoo services are for people aged 18 and over. We do not knowingly collect personal data of anyone under 18. If you believe a minor has given us data, tell us and we will delete it.

8. Security

We use reasonable safeguards, including encrypted (HTTPS) connections, access limited to staff who need the data, secure storage of consent forms and strong passwords on accounts that hold client data. If a personal data breach affects you, we will tell you and report it to the Data Protection Board as the law requires.

9. Cookies

We use essential cookies to keep the site working. With your permission we also use analytics and marketing cookies. You can accept or decline non-essential cookies on the banner, change your choice later, or control cookies in your browser settings.

10. Contact

Grievance / privacy contact: [Name of contact person], Valhalla Art Studio Email: valhallabodyart@gmail.com Address: Hyderabad 500084

11. Changes to this notice

If we change this notice in a way that affects how we use your data, we will update the date above and, where the change needs your fresh consent, ask for it. Please review this page from time to time.